Our core business is outsourced Subscription Management. We have spent 10 years refining our offering so that every aspect of our service is both quantitatively and qualitatively measurable by you so you can see the exceptional service we deliver;
Bespoke CRM application - developed specifically for Subscriptions Management
Transparent Service Levels - Calls handled quickly, money banked swiftly, stock despatched promptly - you can easily measure every facet of our service
Cancellation/Renewal Management - we proactively manage cancellations/renewals through careful mail, email and telemarketing
Stock Management - Single focus on accurate and predictable stock management
Customer Extranet - all your subscribers can see their accounts online in real time
Direct Marketing - We have built a thin client layer on top of our CRM platform that allows us to rate your customers and cut data for targeted direct marketing activity that we will oversee for you!