Data Security is something that many outsourced contact centres talk about earnestly. At Data Base Factory we have taken the decision to outsource all of our Data hosting and Management to a specialist company. This means:

  Physical security - your customer data is hosted in a demilitarized zone with fingerprint scan access and motion sensor CCTV.
  Virtual security - our Extranet service allows the public access to their account online so we have the very highest levels of online security.
  Flexibility - all development is done in house so we can reduce cost and increase speed.