We offer a full range of contact centre and fulfilment services. These range from simple outbound data cleaning to a fully integrated CRM and fulfilment solution whereby we handle all of your customer communication across all channels and manage the banking, online traffic and fulfilment to ensure safe and timely delivery of your product.
Subscription management
Multi-channel order processing
Appointment setting
Lead generation
Telesales
Up-selling/Cross-selling
Data cleaning
Market research / Mystery shopping
Customer service
Mail order
Extranet - Online customer service portal 24/7
Reception services
Response handling - Press, Radio, TV
Full banking services
Direct marketing consultancy
Fulfilment (including consultancy on best value/best practice)